Oakwood Mobile Homes Reviews

Show reviews that mention
home oakwood homes oakwood homes house mobile home people money place problems
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't get my air conditioner

I can't get questions answered on delivery and installation of my central air. It's like asking into a vacuum.

User's recommendation: Don't even consider oakwood for a mobile home purchase.

View full review
2 comments
#2059969

The air conditioner was delivered and installed.

#2051888

Today is Au 23 and still no A/C. I’ve been promised this week but I have no confirmation.

View more comments (1)
ID
#2756969 Review #2756969 is a subjective opinion of poster.
Cons
  • Unprofessional sales manager
  • Project manager
  • Honesty
Loss
$8000
Preferred solution
Deliver product or service ordered

Do not buy from oakwood mobile homes

Oakwood mobile homes in Tappahannock Virginia are scam artists they are rip-offs they are liars they are thieves. We bought one a year ago and had it set up they hired construction workers they had no experience . This place is put together poorly it is set up for Lee the foundation is cracking everything is going wrong with this mobile home . It is very cold in here in the winter time and very hot in here in the summer regardless of the air conditioner unit that we bought or heating unit that we bought .our place that we paid all this money for its falling apart.. the people who you have to deal with at the office at Oakwood mobile homes in Tappahannock or Liars or scam artist they will lie to you they will cheat you.. there is many things going wrong with this home and it's only a year old now we can't find nobody to deal with this problem and we are stuck with this problem for many a year.. somebody needs to shut them down before the problem gets even bigger and out of control.. the people that work there need to be put in prison..
View full review
ID
#1808180 Review #1808180 is a subjective opinion of poster.
Location
Lancaster, Virginia
New Reviewer

Dont shop oakwood homes in Moncks Corner

Update by user Jan 16, 2020

My loss was $7,000.00 and the process started off horribly with the losing my paper and my boyfriend being pissed about his personal information floating around some where

Original review posted by user Jan 16, 2020
Ive been waiting for almost a year for a home I was approved for and Al the gm and his salesman Gene are very unprofessional and inconsistent. They give there customers the run around and I guess the corporate office dont care about how they do business there
View full review
ID
#1763231 Review #1763231 is a subjective opinion of poster.
Service
Oakwood Mobile Homes Home Buying
Reason of review
Poor customer service
Loss
$7
Preferred solution
Price reduction

Run away as far as you can

Oakwood Mobile Homes - Run away as far as you can
Very nice to you until they have the money then it’s a 360 degree turn. Rudeness become their actions toward this customer. I told them after I seen this sticker below why have a fire place if you can’t use it when I was told it was a working fireplace. I got a response wow maybe you should find good in people first before you think bad of people. When we have a problem they seem as we are putting them out. They recommend professionals which are their relatives or friends. Some of them only do half the work. I was told the house would be set up a certain day. My house where we were living out of state was sold. House took about 2 weeks afterwards we lived in a hotel extra expense. Then the work that wasn’t done professionals we had to hire someone else and pay more money. These people from manager to sales people need to take a course in customer service classes. No respect for customers needs.
View full review
ID
#1707652 Review #1707652 is a subjective opinion of poster.
Location
Clyde, North Carolina
Service
Oakwood Mobile Homes Customer Care
Reason of review
Poor customer service
Preferred solution
Take classes on customer service
New Reviewer

HORRIBLE HORRIBLE!!!!!!!!!!!!!!!!!

Update by user Aug 22, 2019

NOTHING DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!NOTHING DONE NOTHING DONE I THINK THIS PLACE SHOULD BE SHUT DOWN!!!!! IF YOU CAN'T HONOR YOUR WORDS OR CAN'T GET PROFESSIONAL PEOPLE TO WORK IT SHOULD BE SHUT DOWN

Original review posted by user Aug 22, 2019
THE OAKWOOD LOCATED IN HENDERSON NORTH CAROLINA IS THE WORSE BUSINESS EVER . WE PURCHASE A HOME IN NOVEMBER 2018 AND THE EXPERIENCE WITH THEM HAVE BEEN HORRIBLE SINCE THE TIME OUR HOME WAS PULLED ON THE LOT. THE EMPLOYEE'S THAT WORK HERE AT THIS LOCATION ARE SO NONPROFESSIONAL NO ONE KNOW'S WHAT'S GOING ON, NO ONE CARE'S. WE HAVE HAD A FLOOR THAT HAS BEEN DAMAGE SINCE WE MOVED IN AND NO ONE HAS BOTHER TO REPAIR THIS FLOOR. PEOPLE HAVE ASK WHERE DID WE PURCHASE OUR HOME AND I REPLY BY SAYING "IF YOU WANT EVERYTHING DONE RIGHT DON'T GO THERE. I HAVE HORROR STORIES ABOUT THE PURCHASE OF OUR HOME, YOU WOULDN'T BELIEVE IT. DON'T BUY THERE!!!!!!!!!!!!!!!!!!!!!!
View full review
ID
#1632240 Review #1632240 is a subjective opinion of poster.
Pros
  • Our salesman
  • House plan
Cons
  • Sloppy work
  • Manger & sales person
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
New Reviewer
My husband and i had been lookingbat oakwood homes for a couple years. We were sure thats the direction we wanted to go in...2 years later we are ready to start the home buying process and this aggressive saleman approached us. We told him which homes we wanted to see....
View full review
View full review
ID
#1522886 Review #1522886 is a subjective opinion of poster.
Location
Newton, North Carolina

Shady business

We went thru the entire process, up to actually signing the papers. It was like pulling teeth to get our salesman help us. Our first meeting he told us that the prices they advertise are not accurate...we get that, you have to get people in the door, but to completely mislead people is wrong. We wanted help with a land/home package, and he was zero help. He told me he didn't "like" doing that and I should take a Sunday drive and see what's out there. I found the land, did all the leg work with the lender, and the land owner. We went back up to the actual Oakwood Homes center to talk about the loan, and get a price breakdown (we called him 2 days before we came to set up this meeting) At the meeting, our salesman, Clay, was either drunk or hungover as he was unshaven and falling asleep while his manager (who had no dealings with us previously) read some sloppy hand written notes. We had to drive from a different town with 3 kids for this meeting and it was basically a waste of time for us. Here's the thing tho...we really wanted this to work. We tried so hard. I equated our salesman to dragging a donkey thru the mud, but I still did it up until the day we went to pick out our lot. They had some homes set up out there that had been there 3 or more months waiting for their electrical setup; none of them had been lived in yet, but every house out the had shingles blown off the roofs. Every. Single. One. That was one red flag I couldn't miss. These poor people were going to have to already replace their roofs and they haven't even live a day in the house. No way! Just save your money, try to get a conventional/fha loan first...that's what we did and we were approved for ALOT more than we thought we would be. Now, we are about to close on a new brick home and couldn't be happier. Remember: THERE ARE OTHER OPTIONS!!! If it feels shady, it's because it IS shady.
View full review
ID
#1521598 Review #1521598 is a subjective opinion of poster.
Location
Amarillo, Texas
Service
Oakwood Mobile Homes Home Buying

WOW!!!

Oakwood Mobile Homes - WOW!!!
Oakwood Mobile Homes - WOW!!!
Warning!!! Do not do business with oakwood homes. After me and my wife signed there paperwork I can honestly say they quit caring. We were dealing with Abby and John and once the deal was done so were they. It's like pulling teeth once the new home hits your land to get them to do anything that was agreed upon. We started this whole process in April and they still haven't finished on there end. Anyone you talk to at Oakwood homes will blame on someone else. They brought our brand new steps out with COW CRAP on them. They didn't level them or put the step railing on. They were just dropped off for us to clean, level and to put the railings on ourselves. That was done by there finance manager Cody. All I'm telling you is if your going to purchase a New Mobile Home don't buy it from this place its nightmare and it's not over. Please share everybody if you will I want people to know about Oakwood Homes in OKC. I don't want anyone to have to go through what we are still going through.
View full review
ID
#1287014 Review #1287014 is a subjective opinion of poster.
Service
Oakwood Mobile Homes Home Buying
Reason of review
Order processing issue

Poor salesmanship. bad home structure

they tell me, i haven't really contacted them abouy stuff wrong eith trailer. But i have. theytold me this guy larry has showef up at home for repairs, i haven't seen him and ive been ,house.bound for six months. no i dont keep calling them, shouldn't have too. ted the guy sold us trailer, fibed from start, boss randy took over. But tore up things changing, carpet. doors are hung lope sided, all trim beat up. nails under carpet, padding not put down right, lumps in floor, trimming inside falling off. siding out side buckling. i know i should have kept complaining to them, but with all deaths im family, snd myself major heart attack. i just couldn't deal with them. and ted having nerve ,text me long , note ,grade him 10, for trip he wanted to win, which i did. think that was cheating, we'll you get the picture. I can send some.
View full review
ID
#1286896 Review #1286896 is a subjective opinion of poster.
Product
Oakwood Mobile Homes Mobile Home
Reason of review
Bad quality

Would not recommend oakwood in Burlington nc

We did not have a good experience with oakwood i felt we were lied to a lot by the management the finance company we had thru them was great but I would not recommend oakwood if your looking to buy a home
View full review
ID
#1267029 Review #1267029 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer
We have been in the processing of buying our modular home for several months. We found a contractor to clear our land that was cheaper than the one they used. When we were ready to start clearing our contractor was busy so they got theirs to do it. He was going to pile...
View full review
View full review
ID
#1260552 Review #1260552 is a subjective opinion of poster.
Service
Oakwood Mobile Homes Home Buying
Pros
  • Our salesman
Reason of review
Order processing issue
New Reviewer

Oakwood staff sucks

I bought a beautiful home from Oakwood, but once you close on your home, the service to get your home into a running home is a living *** When we talked to the sales person, everything we asked for "Oh no problem," but when the house finally gets here, which we chose in February, but closed in April, then the house get here in May. During the arrival trip, we had to run to the county to get permits that were not mentioned at all, before the closing, but were now required in order for you to get your home. Once the home arrives, then we find out, that the gas water heater we asked for is now electric, and the skirting that we asked for was not included. Once we got the home connected to water, sewer, Oakwood people tell us that the inspector from Oakwood, cannot do his inspection until the electric is on. Then the electric company tells us they cannot connect us till the Oakwood inspector inspects the house. This is going on 3 weeks waiting to live in our home. They also do not provide a stair to get into your home so be prepared to get something temporary till you build steps to get into your home. We had also asked to level the area where the house goes, we are seniors and my husband does not have good vision, we did not want the house high off the ground so we asked for the land to be leveled, but of course they said it was included so now the front is 4ft above the ground. So this is a warning to others that are looking to buy with Oakwood Homes go somewhere else.
View full review
2 comments
#1716248

I can help you 864-764-****

#1784868
@Tanica

I am going through this same issue. How can you help me

View more comments (1)
ID
#1252698 Review #1252698 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Product
Oakwood Mobile Homes Mobile Home
Cons
  • Manger & sales person
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Deliver product or service ordered
Management came out and wanted to satisfy me as a customer and all issues have been resolved and is satisfied with the outcome and glad that the company dealt with the situation in a reasonable amount of time and effort was put into getting things right with me the...
View full review
View full review
ID
#1249012 Review #1249012 is a subjective opinion of poster.
Reason of review
Good customer service
New Reviewer

Bad experience with retailer and home

I purchased a "Delight" manufactured home from Oakwood Homes (subsidiary of Clayton Homes) in September, 2017. The home is a massive cluster *** of poor manufacturing process. My biggest complaint, however, is with the dealer, Oakwood Homes of Albuquerque. I was mislead in several major areas by the sales rep, mishandled by their "liaison", and generally have experienced little support for my concerns. One good experience has been with the repairman sent to correct many of the glaring cosmetic problems I reported. He is fantastic. But the overall quality of the home is very low, even though the sales rep touted it as being quality workmanship. I have sent my concerns in emails to the dealership, but have not received any satisfaction, other than the repairman who is working through the cosmetic problems. I have attempted to find the email address for the company so I can voice my many concerns with this home, but have run into blank walls. Very frustrating.
View full review
ID
#1225248 Review #1225248 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Product
Oakwood Mobile Homes Mobile Home
Pros
  • House plan
  • Repairman who is correcting cosmetic problems
  • Outside appearance
Cons
  • Project manager
  • Sales rep
  • Inaccurate descriptions
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Great Company - Great Products

We shopped extensively prior to purchasing our new home. After shopping hundreds of locations and looking at thousand of homes we came to the realization that people really are what makes the difference. Shopping at Oakwood Homes in North Charleston we knew we could believe these folks, they took time to answer all of our questions. Our experience at Oakwood Homes Rivers Ave North Charleston convinced us this was the place we want to do business. Our purchase process went smooth and the construction process was even better. After the sale these folks came to inspect out home, repairs our little problems immediately. We just can't say enough about the home, the people and the service we received. Months after our purchase we are more convinced than ever we made the right decision. Mr Wapshare and his staff were a pleasure to deal with. John Petterson
View full review
ID
#1201279 Review #1201279 is a subjective opinion of poster.
Service
Oakwood Mobile Homes Home Buying
Pros
  • Honesty
Reason of review
Good customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article